Questions

How much does a custom jacket cost?

In order to determine the approximate cost of a custom jacket it is best to send us your typical jacket size, the style of jacket you’re interested in and any other details that may be relevant to what you’re looking for.

Is an appointment necessary for a custom jacket? 

No appointment is necessary, but it is helpful if you contact us before you visit so that we can get an idea of what you’re interested in.

How long does the custom process take?

On average our lead time for a custom made jacket is approximately 8-10 weeks.  This can vary depending upon our workload throughout the year.

Can you repair or alter items by other makers?

At this time we are only performing alterations on items we make.  We will perform basic repairs such as zipper replacements of other brands.

Do you offer cleaning services? 

Nope.  We recommend www.arrowcare.com.

Do you work on fur jackets/coats?

Nope

Do you repair boots and shoes?

Nope 

Do your products have warranty?

Johnson Leathers covers the workmanship on the items we manufacture and that are owned by the original purchaser.  Should you have any problems with stitching, seams, snaps or grommets that are the result of normal use of the item we will repair this at no charge.  The customer will be responsible for return shipping.  This lifetime warranty excludes normal wear and tear to the lining and/or leather or failure of a zipper that may occur over the life of the product.